This story reaches me from OUPBlog via Mike Cane. Apparently an English professor was ejected from a Starbucks on Manhattan’s Upper West Side for not deploying Starbucks’ mandatory corporate-speak. The story immediately lit up the internet, turning her into an instant celebrity. Lynne Rosenthal cared so much about good English that she finally stood up to the coffee giant and got run off the premises by New York’s finest for her troubles.
According to the New York Post, Rosenthal, who teaches at Mercy College and has an English Ph.D. from Columbia, ordered a multigrain bagel at Starbucks but “became enraged when the barista at the franchise” asked, “Do you want butter or cheese?” She continued, “I refused to say ‘without butter or cheese.’ When you go to Burger King, you don’t have to list the six things you don’t want. Linguistically, it’s stupid, and I’m a stickler for correct English.” When she refused to answer, she claims that she was told, “You’re not going to get anything unless you say butter or cheese!” And then the cops came.
The management countered that the customer then made a scene and swore at the barista, and police who were called to the scene insist that no one was ejected from the coffee shop. Of course there’s no point in having a good at the poor kid serving, while the Barista in turn should have waived the rule. Full story here.